Lyra Capital Pte Ltd (“Lyra” or “us” or “we”) is subjected to the Personal Data Protection Act (“PDPA”) and the General Data Protection Regulation (“GDPR”).
For the purpose of the GDPR, the data controller is Lyra.
COLLECTION AND USE OF DATA
Lyra may collect personal data from its website, namely, but not necessarily limited to, the following:
- Email address,
- Other personal information explicitly provided by the user,
- Demographic information,
- Technical information regarding the access of the user to the website.
Data collected from the user from explicit inquiries/comments by email or web interface will be used by Lyra to provide information/services as required/requested by user.
Data collected will also be used to carry out Lyra’s obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us.
Technical data captured automatically by the server may be collected and used for data analytics, for example to improve the user interface and functionality of the webpages or the marketing efforts of Lyra. Data captured automatically will be collected, stored and used anonymously.
Lyra may share your personal information with selected third parties whom will be providing services requested by you.
Data provided by the user by any means will be kept by Lyra for five years, unless specific regulations require another duration.
Data collected from the website will be stored with the web host agent. Data provided to Lyra by you through call or email will be stored in private servers situated in Lyra’s office.
Lyra will make adequate efforts, train and educate employees on data protection.
In the unfortunate event that data provided through the website is leaked, Lyra shall not be liable for any damages. Lyra will with best efforts communicate with you if there is a data breach.
REQUESTS REGARDING PERSONAL DATA
In the event of discovering any data leakage or to request any removal or correction or access of personal data collected and held by Lyra, kindly contact the Data Protection Officer (“DPO”) during weekdays only between 10am – 5pm at +65 6235 8180 or firstname.lastname@example.org. You may also write to us at 77 Tras Street, Singapore 079016. The DPO will strive to respond to you within fourteen working days.